Caregiver Procedures and Guidance Resources
ClearCare App
Electronic Visit Verification (EVV)
• The Federal and State EVV requirements for Personal Home Care
ClearCare App Tutorial and Video
• A video on using the ClearCare App.
Turning On ClearCare App Location Settings
• A video on how to turn on Location Services
Caregiver Mobile App Tutorial
• Information on using the new Caregiver Mobile App.
How To Request Additional Hours
• Information on how to request additional hours and shifts on Caregiver Mobile App.
Phone and Computer Tutorials
How to Clear Storage On Your Phone
• How to create space on your phone.
COVID-19 Resources
UPDATED New Mandatory COVID-19 Procedures – Dec. 7, 2020
• Mandatory PPE and Screening Questions as of Dec. 7, 2020,
UHS: Required Daily COVID-19 Client Questions
• Information on the questions we are required to ask prior to going to work.
UHS: Required Daily Questions for Caregivers
• Information on the questions all caregivers are required to answer prior going to work.
UHS: COVID -19 Certification Class
• The link to the required CareAcademy COVID-19 Certification Class.
UHS: COVID-19 Basic Information And Facts
• Basic information and facts on the COVID-19 virus.
• UHS procedures to minimize transmission of COVID-19.
• CDC answers to COVID-19 FAQs.
• CDC Guidance on protecting yourself from COVID-19
• CDC guidance on what to do if you have symptoms.
Suicide Prevention Certification
UHS: Suicide Prevention Certification Course
• Course material for the Suicide Prevention Certification test.
UHS: Suicide Prevention Certification Test
• Suicide Prevention Certification test.
UHS: Suicide Prevention Action Plan
• Suicide Prevention Action Plan if a client displays warning signs.
Hand Hygiene
UHS: How To Wash Your Hands Correctly Procedures
• UHS procedures for correctly washing your hands.
UHS: Hand Sanitizer Procedures
• UHS procedures on correctly using hand sanitizers.
CDC: Hand Hygiene Course
• The CDC hand hygiene course with healthcare workers.
CDC: Hand Hygiene in Healthcare Settings – Education Core Slides
• The slides from the CDC hand hygiene presentation for healthcare workers.
Videos
COVID-19 Causes, Symptoms, Diagnosis, Treatment, and Pathology
An excellent video on COVID-19. As it was produced on March 15, the figures on the number of cases, etc.,
is outdated. However, the information is valid.

Watch this video on YouTube
An explanation of what is being done to flatten the curve and raise the line due to COVID-19.
Clinical Skills – Handwashing
A video on the proper technique to wash your hands.
Clinical Skills – N95 Masks
A video on the proper technique to put on, use, and dispose of a mask.
Making a Face Mask From a Paper Towel and Two Rubber Bands
Clinical Skills – Putting on Sterile Gloves
This video shows the proper technique for using sterile gloves, but is also valid for all clinical use of disposal gloves
NEW Clinical Skills – Donning Your PPE Part 1
This video shows how to correctly organize and don of your PPE
NEW Clinical Skills – Doffing Your PPE Part 2
This video shows how to organize and doff of your PPE
NEW Clinical Skills – CDC Sequence for Donning and Doffing PPE for COVID-19
This video shows how to don and duff PPE per CDC guidelines
Clinical Skills – Disinfecting Frequently Touched Surfaces
How to correctly disinfect surfaces
Clinical Skills – Transfer Skills
How to correctly transfer your client
Clinical Skills – Dental Care
How to correctly assist with dental care
Clinical Skills – Bathing, Shaving, Nail Care and Dressing
How to correctly assist with bathing, shaving, nail care and dressing
Clinical Skills – Toileting and Incontinence
How to correctly assist with Toileting