About Unique HomeCare Services
We provide both short-term and long-term in-home care needs from as little as one 4 hour day a week to 24 Hour Care and Live-In Care.
We are committed to providing high quality, client-centered and affordable home care services to our clients to assist them in having dignified and independent lives in the comfort and safety of their own home.
Our client’s individual needs are carefully assessed, understood, and then met through our qualified, trustworthy, and compassionate personnel.
Our Mission and Values
Our Mission is “To enable seniors, those with special needs, and people recovering from illness, injury, or surgery to live healthily lives with dignity in their chosen place of residence.”
Our mission is achieved through our core values:
Comfort – Keeping our client’s health, safety, quality of life, and well-being is central to the design and delivery of our in-home services.
Affection – Treating and interacting with our clients with love, dignity, compassion, and empathy.
Respect – Showing respect for all cultures, religions, ethnicities; sexual orientations, ages, genders and disabilities.
Nurture – Nurturing our clients for their optimum independence, security, and privacy.
Generosity – Providing our clients with an unselfish staff who are generous with their care and compassion.
Communication – We believe that you should never feel there is a lack of control or communication with any of your caregivers. For this reason, you are assigned a Case Manager who is always available to help you with any needs that arise and keep you informed of our observations.
Integrity – We believe that integrity is the key to a trusting relationship and the well-being of the client. We carefully screen all our caregivers to assure they are knowledgeable, skilled, and caring people that provide your in-home care.
Performance – Home care is dynamic and a client or family’s needs can change daily. You chose in-home care to allow your loved one to remain independent, in their home and retain their quality of life, not to endure more paperwork and problem solving. We make a simple promise that we will be there for your loved one and your family. If there is an issue or change in your care needs, we will work with you until it is resolved
Our Caregivers And Staff
We achieve our core values and beliefs by having the highest quality staff and caregivers.
As an Agency we have qualified caregivers ready to meet your unique and changing individual home care needs and requirements.
Your loved one’s in-home care will be managed by an experienced Case Manager.
Our procedure for screening our caregivers is:
• We require medical certificates, TB tests, and doctors’ reports.
• Verification of past employment.
• We request and check personal references.
• We run thorough background checks.
• Caregivers that are Certified Nursing Assistants (CNA) with at least 2 years of experience are our preferred caregivers
All our caregivers are fully insured with Worker’s Compensation and Liability Insurance for their protection and yours.
With our thorough screening process, we make sure that we are sending the best caregivers to represent our company and care for your loved one.
We offer a full range of in-home personal care services including Bathing, Personal Hygiene, Dressing Assistance, Toileting and Incontinence, Feeding, and Medication Reminders.
We also provide support services such as Case Management, Accompaniment to Appointments, Nutrition and Meal Management, Light Housekeeping and Laundry Services, Bed and Wheel Chair Transfers, and Shopping and Running Errands.
It is our pleasure to assist our veteran clients with VA Aid and Attendance Benefit approval at no cost.
We have an extensive Directory of Online Senior and Caregiver Resources for the information you need.
Our Service Area
Our headquarters in Norwood, Massachusetts serves the Greater Boston communities in Suffolk, Middlesex, Norfolk, Bristol, and Plymouth counties.
Free In-Home Assessment
To schedule a no cost and no obligation In-Home Assessment to determine the home care needs and get a quote, please call us to speak to a Case Manager at (800) 296-9962 or fill out our Free Quote Contact Form.
Reviews of Unique HomeCare Services
Review by Linda Wasil on Google on August 27, 2020
Our family can not thank Rebecca and her team enough for the wonderful care that our mother received. Rebecca’s staff were experienced, professional, on-time and truly cared about our mother. For instance, our mother loved getting her hair done but with COVID we couldn’t take her out to the salon. One caretaker, Nicole, made a point to ask mom how she wanted her hair styled and set up a mock salon station by her hospital bed. Mom was beyond thrilled to be pampered and her hair came out great! Even better than at a salon. I can’t tell you how much joy this brought our mother and our family. It’s the little touches that make such a huge difference! That’s where Rebecca stands out from other agencies. She hires people that truly care and listen to the needs of clients. Other agencies that we had worked with previously hired caregivers that were just working for a paycheck and showed up late and were on their phone. It gives our family peace to know that mom was cared for with love and dignity. We are so grateful that with Rebecca’s team mom was able to be at home safe and we were able to be with her in her final moments along with her beloved dog. That is such a precious gift and one that we will never forget.
Review by Martin Bentz on Google on November 23, 2019
Unique Home Care Services are highly recommended. The staff are all caring and professional. They helped my stepfather greatly with kindness and compassion during his last days. We can’t thank them enough.
Review by Robert Rosen on Google on October 8, 2019
The quality of care from Unique Home Care Service in Norwood, Ma. was very good. They did their job well and cared for my stepfather. There was a time that I found one caregiver was showing up late and the owner terminated her. This shows me an owner that cares about her business.
Review by Jean Sansevero on Google on October 7, 2019
Unique Home Care has been very helpful to my family in providing care support to 2 of my family members! The 3 CNA’s scheduled each week have been caring, dependable and very committed to my Mom and my brother! I am so pleased with the services that Rebecca has provided to help in the care of my family! Thank you and continued blessings!
Review by Lisa Milord on Google on October 7, 2019
I highly recommend Unique HomeCare Services for 2 years my Father received excellent service. The CNA’s were experienced, friendly, caring and always treated my dad with great respect. The staff always made him feel comfortable until the day he died. I was extremely grateful that my father was in the care of Unique Homecare Services. Rebbeca always provided my dad with outstanding services no matter what the situation was. My neighbor is currently using Unique Homecare Services and the family is very pleased.
Review by Caroline Shaool on Google on March 31, 2019
A friend recommended Unique HomeCare Services for my father who was brought back home as hospice case. I was so confused with all the information provided and did not think we needed anyone at home because my father was bed bounded and didn’t have long to live. The caregiver was caring and compassionate and helped my father in ways that I just didn’t know how to especially in his final hours. Unique HomeCare staff were professional and truly recommend them to anyone.
Review by Claire J on Caring.com on May 26, 2016
I have been using Unique home Care service for a little more than a year for my mother. I am very please and satisfied with the service that we are receiving. The caregivers are kind and compassionate to my mother. I recommend Unique Home Care to everyone who is looking for his/her loved ones to be taken care of because simply when you meet with the business owner, Rebecca, you get exactly what you are promised.