Category Archives: Personal Care Attendants

Is a Home Care Agency or an Independent Personal Attendant Better?

The Decision: Home Care Agency vs. Independent Personal Attendant ?

homecare agency

Many families find themselves trying to determine which is the better decision, to hire an independent personal attendant  which may have  a lower cost versus hiring and agency. The decision to hire a home care agency or an independent personal attendant should take into account all the factors outlined in this article.

 

Home Care Agency vs Independent Personal Attendant Which Is Better:  Considerations

Quick Response

A home care agency has the resources to be able to fill your request more quickly because they have more staff to draw from. Unlike a single person who may be booked with other clients, or unavailable when you need them due to illness or vacations.

 

Protection

A home care agency is bound by state and federal regulations and standards to which they must comply. All home care agency staff are bonded and insured, and have liability & workers’ comp. insurance. So, in the rare case that a caregiver would hurt themselves in your home they would not sue your homeowners insurance policy. The single independent personal attendant may not have that coverage.

 

Quality control

A Home care agency typically has a supervisor who manages all cases and supervises all staff to ensure the client and family are satisfied with the care provided.  Family members are communicated with and updated on a regular basis.  The independent care provider reports to no one and may not be held to the same standard of care and communication.

 

Ongoing Care Training

Most Home care agencies offer continuing education caregiver training as a benefit for employees and as a way to keep quality of care high.  For many agencies, this training is mandatory and some is provided at work. The individual personal care attendant may or may not continue to build upon their skills and knowledge.

 

Background Checks

Home care agencies routinely screen applicants carefully at the time of hire.  Many have several types of background checks. For independent personal attendants it is your responsibility to check the background of the individual.

 

Variety of Care Available

With Home Care agencies you have access to a full range of care providers as the needs of your loved one change.   If the amount of care, or the level of skill needed changes-home care agencies can fill your needs.  With the independent care provider- the skills are fixed to the particular individual, so if the needs of your loved one change you have to search for additional providers to help. This is not always practical in an emergency situation.

If you would like to learn more about the fill range of services a Home care agency can provide-  call us at (800) 296-9962

 

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